Refund policy

Refund & Return Policy

We do not accept returns or refunds for products after delivery, except in the case of a defective, damaged, or incorrect product.

Damages and Issues

Please inspect your order immediately upon receiving it. If the product is defective, damaged, or different from the product you ordered, please contact us as soon as possible at mohamedbou.26000@gmail.com and provide clear photos or a video showing the issue.

After reviewing and confirming the issue, we will process a full refund for the defective product. The refund will be issued to the original payment method, where applicable.

Non-Refundable Orders

Refunds are not available for:

• Change of mind or no longer wanting the product.

• Incorrect size, color, or selection made by the customer.

• Products that have been used, worn, washed, or damaged by the customer.

• Sale or promotional items.

• Any other reason unrelated to a confirmed product defect or an error on our part.

Exchanges

We do not offer exchanges. If you receive a defective, damaged, or incorrect product, please contact us so we can review the issue and, if confirmed, process a full refund.

Refunds

Once we receive your complaint and inspect the evidence provided, we will notify you whether the issue qualifies for a refund.

If the product is confirmed to be defective, damaged, or incorrectly sent, we will process a full refund of the product price.

Please note that refunds are only available for confirmed product defects or errors on our part. All other orders are final sale and are not eligible for a refund or return.

For any questions regarding our refund policy, please contact us at mohamedbou.26000@gmail.com.